Lobby and Pick Up Services

Lobby Services

Contact your local branch as hours may vary.

Tulare County Libraries allow limited amount of patrons inside the building during lobby service for:

  • Indoor hold pick up 

  • Self-checkout for requested items

  • 30-minute computer sessions

  • Printing, copying, and faxing 

  • New and replacement library cards

Currently unavailable:

  • Public restrooms, drinking fountains, seating

  • Browsing collections

  • Indoor programs and gatherings

In-person reference services are limited. Please call, e-mail, or use web chat for reference questions, including searching and requesting books and other items.

Pick Up Services

Contact your local branch as hours may vary.

Tulare County Libraries provide pick up services that patrons can use by calling in advance.

  • Items can be requested online or by phone.

  • Call your local library to request items or verify holds are at the branch.

  • Provide your valid library card number and contact information. Card must be presented at pick up.

  • Limit 10 items per card per day.

  • Allow a minimum of 2 hours for staff to locate and process items. Staff will notify by phone if unable to locate an item.

  • Call the Library when you have arrived to pick up. 

  • Present the library card used to place the request. 

  • Items and check-out receipt are placed in bags.

  • Items are checked out before pickup and held only one week before being checked in and returned to the shelves or other library location.

Safety and Procedures

Please plan for a short stay and abide by these guidelines:

  • Wait outside for staff direction.

  • Practice social distancing inside and outside.

  • Masks required. 

  • Children under 8 must be with an adult.

  • Limited patron capacity. Visalia Branch- No more than 10 patrons in the building at a time.

  • Return items to book drops. Staff will not accept at the door or over the counter.

  • All items are quarantined upon return and will be checked in after 7 days.

  • No book donations accepted at this time.

 

Holds are limited to locations offering services.

We appreciate your patience as not all branches are open regular operating hours.

 

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